SHOP POLICIES

 

PAYMENTS
You can pay through Pay pal and major credit cards.


TAXES | FEES | DUTIES
Pay attention to all taxes and customs fees associated with purchasing & shipping in your respective Countries.
These kind of costs are not included in the shipment or in the cost of an accessory therefore it’s good to ask information to your local post office and be prepared to pay them if necessary.


PACKAGING
Each piece is carefully wrapped and gift packed inside strong box to ensure a safe transit all over the world and to get to you as beautiful as have left our studio.


REFUND | EXCHANGES

Generally we cannot accept refunds or exchanges on regular and customized accessories due to their delicate nature and for avoid any inconvenience check well all descriptions, measurements and colors but we want you to know that your satisfaction is most important thing to us. If you order are something that not satisfy you, feel free to contact us shop@elibrehandmade.com for discuss a solution.

We accept refunds or exchanges on damaged items only. If we made a mistake, we'll take care of it. Feel free to contact us at shop@elibrehandmade.com within 48 hrs after receiving the good with photos and details of the damage so we can verify that it is defective and we'll immediately send a replacement or a refund.

 

RETURNS
Ensure well your provided address will be correct to avoid returning package to Elibre.
The cost of shipping for returning items are paying by customer and are non-refundable. If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Without any insurance, we don’t guarantee that we will receive your returned item.


SALE ITEMS
No returns or exchange are applicable on sale items. For any info or question don’t hesitate to let us know, we’re here to help you! Contact us at: shop@elibrehandmade.com


ADDITIONAL INFORMATION
It’s useful to know that there may be slight variations in the color of the products due each monitor settings, light and quality of photos shown in shop.

We recommend to handle with care any accessory to avoid damages, keep them away from dust and direct sunlight and when not in use place them in its boxes so you make sure you will have a keepsake to cherish for years to come.

All the accessories published in this shop are not toys and not suitable for children under 3 years.

COPYRIGHTS 
Each creation is unique in design, quality and work. A lot of time are involved in the creation of collections with professionals shooting to ensure high quality standards and to meet the needs of the bridal industry, so be respectful of our work and the work of the other professionals involved.
Don’t copy the design, scripts and prevent improper use of pictures of this store in order to avoid legal disputes.

All photos, designs, texts and contents are property of Elibre © 2016 copyright reserved