When you find the right piece for you click the 'add to cart' button where you can go directly to check out or continue shopping. When you are ready to buy, going to check out and enter your delivery address, tipology of shipping, payment method 'paypal or credit card' and confirm the purchase.
After your purchase we start taking in hand your order. The production of an item may vary depending on the typology and worksmanship and you can find on each product page the necessary production times. When your item is leaving our studio you'll receive a confirmation email with a tracking number to track the status of your package till your doorstep.
Orders can have different production times and are specified on product page under 'production & shipping' section. Shipping can be selected at check out with two different method 'standard' ( delivery in 2-4 weeks worldwide) or 'express' (delivery in 1-3 days worldwide) and cost varies between the country you live. For more details visit our shipping page.
If you need to receive an order as soon as possible we'll do our best to help you. We invite to contact us at firstname.lastname@example.org so we can check the availability to create a rush order and ensure you'll receive your order in time for the requested date.
Yes, we create tailor-made accessories, they 're welcome! The cost for a bespoke piece(s) can vary and depends type, materials and craftsmanship involved, following your planned budget. We are glad to accommodate your request and feel free to contact us at email@example.com to start your personalized piece.
We have create a veil guide as a help for all concerning the choice of a bridal veil, from fabric typology to lengths and colors used in our collections. Feel free to contact us if you need more help at firstname.lastname@example.org
For most of our styles one size fits all and no need any measurement. In certain tailor-made items are sometimes suggested your head circumference for a perfect fit.
For take your head circumference all you need is a soft tape line to turn around your head trough the front and behind you ears to met the tapeline again. Where the tape line leans will reveal your head measure (Assure you that tape line don’t have to be tight around your head but simply placed softly)
We want you to know that your satisfaction is most important thing to us! if you order are something that not satisfy you, feel free to contact us at email@example.com for discuss a solution together. Take note that refunds or exchanges are offered on damaged items only. Regular and customized accessories generally are not accepted due to their delicate nature.
If you order are something that not satisfy you contact us at firstname.lastname@example.org within 48 Hours from delivery. If the item are damaged by our side we'll cover shipping costs for the return and provide the delivery of new one or send you a refund.
For all the completed information check out our shop policies.